The small print
Shipping and returns
For bowls, gongs and everything else in the shop.
Draft wording. Written in plain language as a starting point. Have it checked by a lawyer in Nepal before launch. Last updated 15 October 2026.
Ordering
Send us your bag from the shop and we reply within a day to confirm stock, the delivery cost and how to pay. Nothing is sent until you have paid.
Where we ship
Anywhere in Nepal, and worldwide with DHL Express. You can also collect your order from Divyalaya.
How long it takes
| Where | Usually arrives |
|---|---|
| Kathmandu Valley | 1 to 2 days |
| Rest of Nepal | 3 to 5 days |
| Worldwide, DHL Express | 4 to 8 days |
Every bowl is played, recorded and packed by hand before it ships, which takes a day.
Customs and duties
Orders outside Nepal may be charged import tax or duty by your country when they arrive. These are set by your country and paid to the courier. Singing bowls are declared as hand-made brassware.
If something arrives damaged
Send us a photo within 7 days of delivery and we will replace it or refund you in full, including shipping.
Returns
You can return any unused item within 14 days of delivery. Bowls must come back in their original packing. Return shipping is paid by you unless the item was faulty.
Each hand-made bowl sounds a little different. That is why we can send you a recording of your exact bowl before it ships.